Frequently Asked Questions

Yes. Product price and stock information shown in this demo should come from the WooCommerce catalog. Geeky Bot should use that catalog data rather than inventing a price or availability status.

Yes. You can describe your budget, use case or preferred features and ask Geeky Bot to explain why one catalog product may be a better fit than another.

Yes. Geeky Bot can look for lower-priced alternatives that actually exist in the store catalog. If the store does not contain a suitable alternative, it should say so instead of inventing one.

Yes. You can ask questions such as “Is this good for travel?” or “Which model has the longer battery life?” Geeky Bot should answer from available WooCommerce product data.

Orders are normally prepared within 1–2 business days. Standard delivery then usually takes 3–5 business days after dispatch.

In this demo policy, standard shipping is free on orders of $75 or more. Orders below $75 use a flat standard-shipping charge of $6.95.

Express delivery is available for selected destinations and products. Where available, the demo rate is $14.95 and the estimated transit time is 1–2 business days after dispatch.

Yes. A tracking link is provided after the order is marked as shipped. Tracking information may take several hours to update after the carrier first receives the parcel.

No. This demonstration store currently limits demo orders to domestic shipping destinations configured for the site.

Most eligible items may be returned within 30 days of delivery. The return request should be submitted within that 30-day period.

A standard return should normally be unused, complete, in the same condition in which it was received and include original packaging where reasonably possible.

For a change-of-mind return, return shipping is paid by the shopper. If the store sent the wrong item, or an item arrived damaged or defective, return shipping is paid by the store after review.

Approved refunds are normally processed within 3–5 business days after the returned item has been inspected. A bank or payment provider may need additional time before the credit appears.

Contact the store within 7 days of delivery. You may be asked for the order number and photos of the product, parcel or shipping label before a remedy is confirmed.

A delivery address can only be changed before the order has been dispatched. Once the parcel enters the carrier network, an address change cannot be guaranteed.

An order may be cancelled before dispatch. After dispatch, cancellation is not guaranteed and the normal return process may be required after delivery.

No. This demo runs Geeky Bot together with the Commerce Pro addon, so product discovery, product questions, side-by-side comparisons and store-policy answers are all live here.

Asking about your own orders works for a signed-in customer, but this demonstration store does not offer sign-up, so Geeky Bot will explain that it cannot look an order up. Placing and paying for an order is done through the normal checkout, not through the assistant.

Prices are live values from this demonstration WooCommerce catalog, but the products and prices are part of a demo environment and are not real commercial offers.

No. Geeky Bot should never invent coupon codes, discounts or promotional terms that are not provided by the store.

The applicable shipping method and charge should be shown during the WooCommerce checkout flow before an order is placed.

One payment method is offered, “Pay on delivery (demo)”, so you can complete a real checkout and then ask Geeky Bot about the order you placed. No money changes hands: card, PayPal and bank transfer are all switched off, no card details are ever collected, and nothing is shipped.

The demo exists to show how Geeky Bot helps shoppers find, understand and compare products. Browsing, product questions, comparisons and store-policy answers all work normally — only the final payment step is switched off.

You can ask for products by budget or need, ask questions about product details, compare options and ask about selected store policies such as shipping and returns.

No. It should only answer from the WooCommerce product catalog and the store-knowledge pages selected by the store owner. If information is not available, it should say that the store has not provided it.

No. Product recommendations should come only from the store’s own catalog.

No. It can explain the store’s published policy, but it should not make guarantees beyond the information the store has provided.

No. This website is a demonstration environment built to show how Geeky Bot works inside a WooCommerce store.

No. Product names, catalog data, prices and store policies may be fictional or used only for demonstration and testing.

No real commercial transaction is intended. The store exists to demonstrate the shopping experience and Geeky Bot’s WooCommerce-native assistance.